Delivery Policy

At SLD Technologies, we are committed to ensuring a smooth, secure, and timely delivery experience for all our customers across Sri Lanka.

Delivery Coverage

  • We deliver island-wide in Sri Lanka through our trusted partners: PromtXP Courier and SL POST.

  • Cash on Delivery (COD) is available exclusively within the Kalutara area.

Pickup Option

  • Customers may also choose to pick up their orders directly from our store at:
    SLD Technologies, 37B, Gemunu Mawatha, Kalutara North, Sri Lanka.

Delivery Timeframes

  • Orders are typically processed and dispatched within 1–2 business days after payment confirmation.

  • Delivery times may vary based on location:

    • Western Province: 1–3 business days

    • Other Areas: 2–5 business days

  • Remote locations may take slightly longer depending on courier service schedules.

Delivery Charges

  • Delivery charges will be calculated at checkout based on your selected courier and delivery location.

  • Free delivery promotions may apply on selected items or order amounts (as announced on our website).

Payment Methods

We offer multiple secure payment options for your convenience:

  • Card Payments (Visa/Master)

  • HelaPay

  • LankaQR

  • Direct Bank Transfer

  • Cash on Delivery (Kalutara Area only)

Order Tracking

Once your order is dispatched, a tracking number will be provided (if applicable) to monitor delivery progress via the respective courier service.

Important Notes

  • Please ensure all delivery information provided is accurate to avoid delays or misdelivery.

  • If your order arrives damaged or is incorrect, please contact us within 48 hours of receipt for resolution.

For any delivery inquiries, please reach out to our support team through our website or visit our store during business hours.