At SLD Technologies, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of personal information:
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Contact Information: Name, email address, phone number, billing/shipping address
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Payment Details: Payment method, transaction information (Note: We do not store card details)
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Account Information: Login credentials if you register on our site
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Order Details: Products purchased, delivery preferences
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Technical Information: IP address, browser type, operating system, device type
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Usage Data: Pages visited, time spent on pages, referring website
2. How We Use Your Information
Your information may be used for:
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Processing and fulfilling orders
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Communicating order updates and service notifications
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Providing customer support
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Personalizing your shopping experience
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Improving our website and services
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Sending promotional emails (if you opt-in)
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Ensuring security and preventing fraud
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
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Service providers (e.g., payment gateways, courier services) to complete transactions
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Legal authorities if required by law or to protect our rights
All third-party providers are required to maintain the confidentiality and security of your data.
4. Data Security
We use industry-standard security measures to protect your personal information, including SSL encryption and secure server hosting. While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance user experience. Cookies help us track site usage, remember user preferences, and improve performance. You can disable cookies via your browser settings if desired.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct any inaccurate or outdated information
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Request deletion of your data (subject to legal obligations)
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Opt-out of marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
SLD Technologies
37B, Gemunu Mawatha, Kalutara North, Sri Lanka
Email: info@sldtechnologies.lk
Website: https://www.sldtechnologies.lk